Frequently Asked Questions.

FAQs

We have a little Q&A to help you through your shopping and checkout process, so your entire journey with us will be truly a memorable and relaxing one. However, if you still have unresolved queries in your mind, you can always reach out to us through our customer care. We are always more than happy to help.

1. How do I place an order? You can browse our products by different type of usages viz. Office use, Home use & Travel use. To place an order, select ‘ADD TO CART’ tab. You will receive a prompt. Select the ‘Go to cart page’ tab to proceed to checkout or select ‘Continue’ to continue shopping.


2. How will I know if my order is placed successfully? When your order is confirmed; we will put through a detailed e-mail with all the details of your product and your order number.


3. How do I track my order? Once your order is processed, you will receive an email update with a tracking number and a tracking link. Alternatively, you can also contact us at info@backgood.com.


4. My order is lost. Help! Email us at info@backgood.com  and we will be happy to help you.